Terms & Conditions

1. Introduction

Welcome to Sahverra (“we,” “our,” “us”). These Terms & Conditions govern your access to and use of our website, services, and related communications.

By accessing our website, submitting an enquiry, or engaging our services, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using our website and services.

2. About Our Services

Sahverra provides digital marketing and online business support services, which may include:

• Search Engine Optimization (SEO)
• Social Media Marketing and Management
• Website Design and Development
• Graphic Design and Creative Content
• Email Marketing
• Google Business Profile setup and optimization
• Digital advertising and lead generation
• Other digital marketing services agreed upon with clients

The scope, deliverables, timelines, and fees for any service will be communicated through the applicable proposal, quotation, package description, or written agreement.

3. Use of Our Website

You agree to use our website only for lawful purposes. You must not:

• Use the website for fraudulent, misleading, or unlawful activities.
• Attempt to gain unauthorized access to our website, systems, or data.
• Introduce viruses, malicious code, or other harmful technologies.
• Copy, reproduce, or distribute website content for commercial purposes without prior authorization.
• Submit false, misleading, or unauthorized information through our forms.

We reserve the right to restrict access to our website if we reasonably believe these terms have been violated.

4. Enquiries and Client Information

When submitting an enquiry or requesting a quotation, you agree to provide accurate and complete information.

You are responsible for ensuring that any content, images, logos, customer information, or other materials supplied to Sahverra are lawful to use and that you have the necessary permissions to share them.

Sahverra may use the information you provide to respond to enquiries, prepare proposals, communicate about services, and fulfil agreed business requirements, in accordance with our Privacy Policy.

5. Pricing and Payments

• Service prices, packages, offers, and payment terms will be communicated before a client engages our services.
• Prices and deliverables may vary depending on the selected package and individual requirements.
• Applicable taxes and additional charges, if any, will be communicated where relevant.
• Payments must be made according to the agreed invoice, quotation, or service agreement.
• Additional work outside the agreed scope may incur additional charges, subject to client approval.
• Delayed payments may affect project schedules or service delivery, subject to the applicable agreement and law.
• Any promotional offer is subject to its stated eligibility, validity period, and terms.

6. Service Delivery and Client Responsibilities

Sahverra will make reasonable efforts to deliver the agreed services within the communicated timelines.

Clients are responsible for:

• Providing required information, content, approvals, and access credentials on time.
• Reviewing and approving creative materials, website content, and campaign details.
• Ensuring that their business information and advertising claims are accurate.
• Obtaining necessary permissions for the use of third-party content and personal data.
• Complying with applicable laws and the policies of relevant advertising and online platforms.

Delays in receiving information, approvals, or access from a client may affect delivery timelines.

7. Digital Marketing Results Disclaimer

Sahverra aims to improve clients' online visibility, marketing performance, and business growth through its services.

However, we do not guarantee specific search engine rankings, website traffic, lead volumes, sales, revenue, advertising performance, social media followers, or conversion rates unless a specific written agreement expressly provides otherwise.

Digital marketing results may depend on factors outside our control, including competition, market conditions, advertising budgets, website performance, customer behaviour, and changes to third-party platforms or search engine algorithms.

Past results, examples, or projections should not be treated as guarantees of future performance.

8. Advertising Platforms and Third-Party Services

Our services may involve third-party platforms such as Meta, Google, WhatsApp, website hosting providers, analytics tools, and email marketing services.

These platforms operate independently and are subject to their own terms, policies, fees, and technical requirements.

Sahverra is not responsible for third-party outages, account suspensions, policy changes, algorithm updates, rejected advertisements, or service interruptions outside our reasonable control. We will make reasonable efforts to assist clients with issues that fall within the agreed scope of our services.

Clients remain responsible for complying with the applicable platform policies and maintaining ownership and control of their accounts, unless otherwise agreed in writing.

9. Website Development and Maintenance

For website design and development projects, the agreed quotation or service agreement will define the scope of work, features, deliverables, and timelines.

Unless expressly included in the agreed package, additional services such as domain registration, hosting renewals, premium plugins, paid themes, third-party integrations, ongoing maintenance, and major revisions may incur additional charges.

Clients are responsible for reviewing website content and functionality before launch and for maintaining access to their domain, hosting, and other accounts where applicable.

10. Intellectual Property Rights

All original content on the Sahverra website, including text, branding, graphics, layouts, and other materials, is owned by Sahverra or used with appropriate authorization, unless otherwise stated.

You may not reproduce, modify, distribute, or commercially exploit our website content without prior written permission.

Ownership and usage rights for client-specific designs, website deliverables, and other commissioned materials will be determined by the applicable service agreement and payment terms.

Third-party assets, fonts, software, and licensed materials remain subject to their respective licensing conditions.

11. Confidentiality

Sahverra will take reasonable steps to protect confidential business information shared by clients while providing services.

Clients should avoid sharing unnecessary sensitive information through public website forms or unsecured communication channels.

Any additional confidentiality obligations may be agreed upon separately in writing.

12. Cancellation, Refunds, and Termination

Service cancellation, notice periods, refunds, and termination rights will be governed by the applicable proposal, invoice, package terms, or written agreement and applicable law.

Where a client requests cancellation, charges for work already completed, approved expenses, and non-refundable third-party costs may apply where legally permitted and agreed upon.

Sahverra may suspend or terminate services for material breach of an agreement, unlawful activity, or non-payment, subject to applicable contractual terms and law.

Nothing in this section excludes any refund or other right that cannot lawfully be excluded.

13. Limitation of Liability

To the extent permitted by applicable law, Sahverra will not be liable for indirect or consequential losses arising from the use of our website or services, including losses caused by third-party platform interruptions, changes in search rankings, or market conditions outside our reasonable control.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by law.

Any additional limitations of liability for a specific engagement may be set out in the relevant written agreement.

14. Privacy and Data Protection

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

Please review our Privacy Policy before submitting personal information through our website or enquiry forms.

15. Changes to These Terms

Sahverra may update these Terms & Conditions from time to time to reflect changes in our services, business practices, or legal requirements.

Updated terms will be published on this page with a revised effective date. Your continued use of the website after an update indicates acceptance of the revised terms to the extent permitted by applicable law.

Changes to an existing client engagement will be governed by the relevant agreement and applicable law.

16. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of India.

Subject to applicable law, disputes arising from these terms will be subject to the jurisdiction of the competent courts in the appropriate location in India.

17. Contact Information

For questions about these Terms & Conditions, please contact us:

Last Updated: October 22, 2026